Onboarding

After you’ve accepted a role at dxw a member of our People team will be in touch with you to discuss your onboarding process, including your laptop and our vetting process, and to answer any questions you may have. On your first day you will receive a welcome Trello which will tell you who your line manager and helper are, things to read and welcome notes from the team.

What your first few days might look like #

Below is a rough outline of what to expect from your first two days at dxw.

Day 1 #

• Laptop & password set up (led by a tech team member)
• Security and password chat & sign documents
• Lunch / welcome call
• Meet your manager

Day 2 #

• Helper welcome chat
• People team introduction
• Half-day of self-led training (including any help with software)
• Employee led tasks from your Trello

Calendars #

We use Google Workspace to manage calendars, write and share documents. There is a dxw folder where we share most of the things we write. If you can’t see it when you log in to Google Drive, you’ll need to ask someone else to send you the link, and then click “Add to drive”.

Emails #

Here’s a suggested format for your email signature:

Name
Job Title
name@dxw.com
Twitter handle - if you’re comfortable to share
Mobile - if you’re comfortable to share

www.dxw.com :: @dxw :: creating better digital public services

If you need an out of office message on your email account, follow Gmail’s instructions and include the contact details for another member of the team for any urgent queries, as well as your return to work date.

Probation #

New starters are subject to a probation period of 4 months with dxw having the option to extend by 2 months. Probationary periods go both ways, it is also a chance for a new employee to find their feet and dxws way of working. In your probation meeting your line manager will share feedback that they have gathered from those you have worked with closely.

Who supports you? #

You will be supported by our People team from the point of application.

You can read more about our recruitment process here.

If you join us, you’ll be continuously supported by our People team and a line manager. You‘ll have regular check ins with a helper where you can speak openly about anything that’s on your mind.

Last updated: 28 March 2025 (history)