Medical appointments

We support employees when they need time off for medical appointments or counselling. If you need to attend an appointment (either for yourself or a dependant), you should let your line manager and delivery lead know as far in advance as possible.

You should also add this time off to your Google calendar. You don’t need to share any details you aren’t comfortable with, just how long you will be unavailable for.

For appointments of a couple of hours or so (including travel time), your line manager will usually ask you to try to make the hours up during the week.

If you are going to be away from work for half a day or more, or if you need time off regularly for recurrent medical appointments, then please speak with a member of the People team as this may fall under a different process, such as personal leave.

The People team can also look at longer term reasonable adjustments, such as a change in working pattern if applicable. We will speak with you about your individual circumstances to make sure we come to the best resolution.

Last updated: 8 June 2026